SHIPPING POLICY

Subjects of application

DOUBLEGOOD’s Shipping policy applies to all customers purchasing DOUBLEGOOD ‘s products directly or through the website:www.doublegood.com.vn (includes Zalo/Viber/Messenger) and Hotline  094 1357 056

Form of transportation

1. Scope of application: This applies to all orders of DOUBLEGOOD

2. Domestic transportation charge:

–  Hochiminh City: Free shipping for all orders within Ho Chi Minh City

– Other Provinces: Shipping costs will vary depending on the weight of the order and the place of receipt. The detailed delivery charge will be announced in the DOUBLEGOOD’s Quotation Offer

– The delivery charge in Ho Chi Minh City may change in case your product is required to import.

3. International transportation charge:

– The detailed delivery charge will be announced in the DOUBLEGOOD’s Quotation Offer.

 

Delivery time

1. For Available products:

– Hochiminh City: within 1 day of receipt of your order

– Other Province: 2-3 days from the date that you confirm the order.

2. For Export products :

– Delivery time is stated in the DOUBLEGOOD’s Quotation Offer

 

 NOTES WHEN RECEIVING THE GOODS

      ♦ DOUBLEGOOD will send the delivery notice 1 day in advance and the list should be prepared to you to arrange personnel and location to check and acceptance of products.

      ♦ Please check and accept the goods upon receipt. Upon detecting damaged goods, scratches, broken, distorted, or wrong goods, wrong size, wrong color Please sign the goods status confirmation with the DOUBLEGOOD‘s deliver staff. And kindly report immediately to DOUBLEGOOD Sales staff to handle soonest.

      ♦ After the customer has signed the receipt without comment or comment on the goods. DOUBLEGOOD is not responsible for request to replace products on damages due to damage, scratches, breakage, abrasion, false … from the customer later.

      ♦ All fauts from the manufacturers and products quality will be warranted according to our Warranty Policy

      ♦ DOUBLEGOOD is committed to deliver all goods to customers according to orders are 100% new genuine (with full documents, genuine warranty)